Privacy Policy
Introduction
At Talus, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us or use our services. Talus is the data controller responsible for your personal data.
Information We Collect
What Personal Data We Collect
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Business information and company details
- Information about your legal matter or service inquiry
- Correspondence and communication records
- Payment information (if applicable)
- IP address and basic website usage information through cookies
How We Collect Information
We collect personal data through:
- Contact forms on our website
- Email communications
- Phone conversations
- Website analytics tools
- Cookies and similar technologies
How We Use Your Information
We use your personal data for the following purposes:
- Providing and managing legal advisory services
- Responding to your inquiries and requests
- Creating and maintaining client records
- Billing and payment processing
- Compliance with legal obligations
- Improving our website and services
- Sending service updates and communications (where permitted)
Data Protection Measures
We take data protection seriously and implement appropriate security measures:
- Secure storage of client records and confidential information
- Restricted access to personal data on a need-to-know basis
- Professional indemnity insurance covering data protection
- Regular review of security practices
- Professional confidentiality obligations on all staff
Third-Party Service Providers
We may share your information with third-party service providers who assist us in providing our services, including:
- Cloud storage providers for secure document management
- Payment processors for transaction handling
- Website hosting and analytics providers
- Professional advisers and regulatory bodies (as required)
These service providers are bound by confidentiality obligations and use your information only as necessary to provide their services.
Cookies and Website Analytics
Our website uses cookies to enhance your experience. For detailed information about cookies, please see our Cookie Policy. You have control over cookie preferences and can adjust settings in your browser.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally:
- Client engagement records are retained for 6 years after engagement conclusion
- Website inquiry information is retained for 1 year
- Cookies are retained according to the Cookie Policy
After the retention period expires, we securely delete or anonymize your information.
Your Data Rights
Under Hong Kong data protection law, you have the following rights:
- Right to Access: You may request access to your personal data that we hold
- Right to Rectification: You may request correction of inaccurate information
- Right to Erasure: You may request deletion of your information (subject to legal obligations)
- Right to Data Portability: You may request your data in a structured, portable format
- Right to Object: You may object to certain processing of your information
- Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] with details of your request. We will respond to data access requests within 30 days or according to applicable legal requirements.
International Data Transfers
Your information is primarily stored and processed in Hong Kong. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with Hong Kong data protection legislation.
Complaints and Oversight
If you have concerns about our data handling practices, you have the right to lodge a complaint with the Privacy Commissioner for Personal Data in Hong Kong. You may also contact us directly at [email protected] to discuss your concerns.
Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors. If we become aware that a minor has provided us with information, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.
Contact Information
For privacy-related inquiries, you can contact us at:
Email: [email protected]
Address: Room 1205, 12/F, Wing On House, 71 Des Voeux Road Central, Hong Kong